We know the industry, we know the pain points, we understand how important having a reliable heating system is to the family and home. We feel the frustrations of our customers and followers when they are let down by their boiler, controls, heating system or plumbing.
We forget that the boiler in many ways is the heart of the home and that feeling of warmth promotes safety and health. Sometimes things unexpectedly and unexplainably go wrong but most of the time having your boiler serviced and heating system maintained regularly will keep the boiler performing at the correct and safe levels as well as the most efficient levels and therefore saving you money over the course of the year.
I’ve been in the gas and heating industry for over 14 years now- there are constant changes in legislation, solutions, technology and products. The one thing that hasn’t changed is people. People buy from people and we wouldn’t have had the success we have had over the years in various companies and roles if our values weren’t about trust, integrity and reliability. There are still rogue traders out and in the gas industry that can be incredibly dangerous. One thing I am happy about is the amount of information there is and websites that do some form of checks on companies and individuals. It is the most protected the customer has ever been.